HOW IT WORKS
Good sourcing is a sequence of decisions, not one promise to find the cheapest factory. TruNexo uses written scopes, payment to the disclosed goods seller and evidence at each control point.
THE BUYER-SIDE WORKFLOW
The exact depth changes by project, but the commercial trail stays visible throughout.
Tell us the product, specifications, quantity, target range, timeline, destination and every non-negotiable requirement. Photos, drawings or reference links help establish the same target.
Output: a recorded starting brief
We review feasibility, identify missing information and decide whether the request is suitable. You receive a written scope covering the SKU, deliverables, exclusions, timing and fees before work starts.
Output: agreed scope and acceptance criteria
For a new supplier search, you pay the US$100 research fee. It covers one confirmed product brief and a limited deliverable; it is credited toward TruNexo's sourcing fee if the same confirmed product brief places an order within 60 calendar days after delivery of the research report.
Output: activated search, not an open-ended retainer
We identify and screen candidates, then present up to three options using the same comparison points: quotation, MOQ, lead time, commercial fit and basic business checks. Those checks use available registration details, entity and address consistency, stated business scope and obvious commercial red flags; they are not legal, financial, tax or technical due diligence.
Output: supplier comparison and recommendation
You choose which candidates move forward. We coordinate sample details and can consolidate samples for one outbound shipment. Product judgment remains tied to your written requirements and any agreed testing plan.
Output: documented sample decision
After the supplier and commercial terms are approved, you receive the original supplier or disclosed export entity quotation or PI and pay its verified official business account directly. The agreed TruNexo service fee is documented and charged separately under the accepted scope.
Output: disclosed goods order and separate service-fee record
We follow agreed milestones, document changes and escalate issues. A factory visit, production check or pre-shipment inspection is performed only to the written scope and acceptance criteria you approved.
Output: milestone evidence and inspection record
Once the agreed release conditions are met, we coordinate the document and cargo handoff. The supplier or disclosed export entity handles the China export declaration directly if qualified, or through an appropriately registered customs broker; a freight forwarder may coordinate that process. The buyer or importer normally handles destination clearance, permits, duties and taxes through its local broker unless the goods contract expressly assigns them differently under an agreed Incoterms® rule.
Output: documented export handoff and clear responsibility split
CHANGE CONTROL
Supplier research starts only after the mandatory requirements are confirmed. If material, specifications, quantity, target price, certification or destination later changes, we re-scope the work before continuing.
CUSTOMS & CLEARANCE
The written scope identifies who is acting at each border. TruNexo coordinates information; it does not replace the legal exporter, importer or customs broker.
The supplier or disclosed export entity acts as the declared exporter and handles export declaration directly if qualified, or through an appropriately registered customs broker. A freight forwarder may coordinate that process.
The buyer or importer normally appoints its local broker and remains responsible for import registration, permits, product compliance, duties and taxes unless the goods contract expressly assigns them differently under an agreed Incoterms® rule.
We collect and cross-check agreed commercial and shipping documents and follow the handoff. We are not the exporter, importer or customs broker and do not provide a final HS classification, legal opinion or clearance guarantee.
WHAT WE CONTROL
Requirements, quoted commercial terms, key approvals, site or inspection evidence and the final shipping handoff.
Which supplier to select, whether samples pass, when to approve an order and whether a documented issue is acceptable.
Verification reduces risk; it cannot guarantee future factory performance, customs clearance, sales or commercial success.
BUYER-SIDE FROM DAY ONE
Send the product, quantity, destination and non-negotiable requirements. We will first confirm fit and define the smallest useful scope.