GOODS SELLER
You receive the original quotation or PI
The original supplier or disclosed export entity quotation or proforma invoice identifies the goods seller, product, quantity, unit price, payment terms and lead time.
TRUST & PAYMENTS
Transparency should be visible in the paperwork.
A promise of “no markup” is meaningful only when you can see who charges what, who receives the goods payment and where TruNexo's responsibility begins and ends.
THE PAYMENT MODEL
Goods payment and service fees follow separate paths
TruNexo works on the buyer's side during sourcing. Unless expressly authorized in writing, TruNexo is not the buyer's legal agent and cannot bind the buyer to a purchase. We do not buy the goods and resell them to you at an undisclosed price.
BUYER
You pay the disclosed official business account
You pay the goods value directly to the original supplier's or disclosed export entity's verified official business account shown in the agreed paperwork—not through TruNexo.
TRUNEXO
The service fee remains separate
Supplier research, managed sourcing, visits and inspections appear on the accepted TruNexo scope and a separate service-fee document issued by the identified contracting party.
Any new or changed beneficiary details must be independently reconfirmed through a previously verified supplier contact channel before payment.
ONE COMMERCIAL VIEW
Three columns, no blended price
Before paid work or an order begins, the cost view separates the parties so you can understand and challenge each amount.
01
Goods seller charges
- Goods and product tooling
- Samples and supplier packaging
- Goods payment terms
- Original quote or PI retained
02
Third-party costs
- Travel beyond included local scope
- Laboratory testing or certification
- Freight, insurance, duty and tax
- Receipts or provider quotes where available
03
TruNexo fees
- Supplier research
- Managed sourcing commission
- Visits, audits and inspections
- Defined deliverables and payment timing
EVIDENCE AT EACH STEP
Decisions should leave a clear record
The exact evidence depends on the purchased service, product and supplier. We agree the checklist first, then organize the available record around it.
Brief and mandatory requirements
The search starts only after the buyer confirms what must be true and what is merely preferred.
Supplier comparison
Candidate quotations, MOQ and lead time are compared against the same brief. Basic business checks cover available registration details, entity and address consistency, stated business scope and obvious commercial red flags; they are not legal, financial, tax or technical due diligence.
Identity and bank-detail check
We compare the supplier entity and beneficiary information and flag discrepancies before payment.
Inspection evidence
When purchased, the agreed inspection produces dated findings, images and a clear pass, hold or corrective-action recommendation.
CUSTOMS RESPONSIBILITY
The exporter exports. The importer imports. TruNexo coordinates.
The transaction documents and service scope must identify the legal parties before cargo is released.
CHINA EXPORT
Supplier or disclosed export entity
The declared exporter prepares or confirms the export information and handles the China export declaration directly if qualified, or through an appropriately registered customs broker. A freight forwarder may coordinate that process. If the original supplier cannot export, the export entity must be disclosed in the quotation, PI and payment path.
DESTINATION IMPORT
Buyer or importer
The buyer or importer normally appoints its local broker and remains responsible for importer registration, permits, product compliance, destination clearance, duties and taxes unless the goods contract expressly assigns them differently under an agreed Incoterms® rule.
COORDINATION
TruNexo
We can collect and cross-check agreed commercial and shipping documents and follow the handoff. TruNexo is not the exporter, importer or customs broker and does not provide a final HS classification, legal opinion or clearance guarantee.
CLEAR RESPONSIBILITY
What buyer-side support can—and cannot—do
Good sourcing reduces uncertainty. It does not remove every commercial, manufacturing, logistics or regulatory risk.
TRUNEXO IS RESPONSIBLE FOR
- Performing the written service scope with reasonable care
- Reporting material findings and known conflicts accurately
- Keeping goods-seller and TruNexo charges separate
- Flagging inconsistencies found in supplier or payment details
- Coordinating agreed export-document handoff without acting as a customs broker
- Preserving the agreed evidence produced by our work
THE SERVICE DOES NOT GUARANTEE
- A supplier's future performance or financial stability
- Zero defects—sampling and visual inspection are not a warranty
- Final HS classification or laboratory, legal, tax, customs or regulatory approval
- Carrier performance, customs clearance or delivery dates
- Commercial success, resale demand or buyer profitability
Independent laboratories, freight forwarders, customs brokers, insurers and professional advisers should be engaged when their expertise is required. Final obligations are set out in the signed service scope and terms.
BUYER-SIDE FROM DAY ONE
Start with the paperwork, not a promise.
Share your requirements and we will propose a written scope, deliverables and separated cost view before paid work begins.